Refund policy

Return & Refund Policy

 

Thanks for shopping at Skintific. If you are not entirely satisfied with your purchase, we’re here to help. 

Returns

You have 30 days from the date you received your item to submit a return request. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. 

The following are not eligible for refund or exchange:

• Final sales
• Gift cards
• Gifts with purchase

You can initiate a return by clicking here

Please note:

For All Unopened, factory-sealed items, we issue a full 100% refund to your original payment method after a full inspection of the item to ensure it was unopened.

For All opened and used devices, we offer a refund of less than 20% disposal and service fee to your original payment method.

If you have misplaced a charger or need any replacement for your device due to technical issues, please contact us at Support@skintificbeauty.com. We provide a full 1-year replacement guarantee on any parts or devices.