Returns & Exchanges
Returns
You may return eligible items within 30 days of receiving your order.
To qualify for a return:
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Item must be unused and in original condition
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Item must be in original packaging
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Proof of purchase is required
To start a return, please email us at support@yourstore.com with your order number and reason for return.
Exchanges
We only replace items if they are:
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Defective
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Damaged
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Incorrect item received
If you need an exchange, contact us within 7 days of delivery at support@skintificbeauty.com.
Non-Returnable Items
The following items cannot be returned:
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Final sale items
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Gift cards
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Personalized/custom products
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Perishable goods
Refunds
Once we receive and inspect your return:
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We will notify you of approval or rejection
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If approved, your refund will be processed to your original payment method
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Please allow 5–10 business days for the refund to appear
Shipping costs are non-refundable unless the return is due to our error.
Return Shipping
Customers are responsible for return shipping costs unless:
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The item arrived damaged
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We sent the wrong product
We recommend using a trackable shipping service.
Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again
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Contact your credit card company
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Contact your bank
If you’ve done all of this and still haven’t received your refund, contact us at support@skintificbeauty.com
Contact Us
For any questions about returns or exchanges, please contact us at: